Delivery & Returns

RTP SUPPLIES LTD.

DELIVERY & RETURNS

STANDARD DELIVERY POLICY

Receive your order within 3 – 5 working days anywhere in Ireland provided orders are received by us before 13:00 and we have the stock. (working days excludes: Weekends & Bank Holidays) Please note that a few special products require a slightly longer delivery time and you will be informed by e-mail of the alternative delivery date.

 

DELIVERY CHARGES

For orders of €250.00 ex VAT and over in value: Delivery is FREE OF CHARGE.

For orders under €250.00 ex VAT in value: Delivery will cost € 9.95.

Please Note Some Bulk Items Will Incur a Delivery Charge 

 

RETURNS

We will happily refund or exchange any item purchased from RTP Supplies Ltd.

We make no charge for returns and there is no restocking fee.

Returned goods must be unused, in a saleable condition and in their original packaging.

Please notify us within 14 days should you wish to return any item(s) we have supplied. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.

We will credit the card or account we have on file for you.

 

BACKORDERS

Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date. Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified. If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.